From time to time, Nuvio releases firmware updates for the Chiller Pro to improve performance, stability, and connectivity. Updating your unit ensures it continues to run at its best and benefits from the latest optimizations.
The process only takes about 2–3 minutes using the Nuvio App.
What You’ll Need
Your Nuvio Chiller Pro connected to a stable power source
A smartphone with the Nuvio App installed
A Wi-Fi connection (2.4 GHz)
How to Update the Firmware
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Download and open the Nuvio App (if not already installed).
Sign in or create a Nuvio account.
Make sure your Chiller Pro is connected to the app.
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Power on your Chiller Pro.
Confirm it’s plugged into a stable power supply.
Ignore any temporary error messages during this step.
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Open the Nuvio App → Go to Settings.
Tap the gear icon in the upper-right corner.
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Select your device from the equipment list.
Choose “Update Firmware” from the available options.
Tap “Update” to begin.
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Wait for the update to finish.
The process takes only a few minutes.
Do not power off or disconnect your chiller during the update.
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Restart your Chiller Pro.
Once complete, power it off and on again to apply the update.
Tips
Make sure your Wi-Fi signal is strong and stable before starting.
If the update fails, close the app, restart both your chiller and phone, and try again.
You can always check for available updates anytime through the Settings → Device → Firmware Update section.
Keeping your firmware up to date helps ensure the best performance, efficiency, and reliability from your Nuvio Chiller Pro.
Need Help?
If you encounter any issues during this process, take a screenshot of what you see in the app and contact our 24/7 customer support team is here. We're always happy to help!