We’re here to help whenever you need us. Whether you have a question about your order, need product assistance, or just want some best practices for cold plunging, our customer support team is available 24/7.
How to Reach Us
You can contact us through any of the following channels:
📧 Email
Reach out anytime at support@nuviorecovery.com
💬 Contact Form
Submit a request via our Contact Form on the website
📱 SMS
Send us a text message at +1 601 756-8846 (SMS only)
📘 Facebook
Message us directly via Facebook
📸 Instagram
Send us a DM on Instagram
🤖 Chatbot (24/7)
Use the chatbot on our website for quick answers, helpful resources, or to forward your inquiry directly to our support team if further assistance is needed.
What to Include
To help us assist you as quickly as possible:
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Please include your order number in your message
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If applicable, share photos or videos that can help us identify any issues faster
This allows our team to locate your order and provide the most accurate, personalized support.
We’re committed to making your experience with Nuvio easy, stress-free, and supported at every step. In case you don't hear back from us within 48 hrs, please check out this article as we are very eager to help!