At Nuvio, we understand that sometimes delivery addresses need to be updated after an order is placed. Here’s what you need to know about requesting a change to your delivery address.
How to Request a Change of Delivery Address
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Contact Us Promptly
- Email us at support@nuviorecovery.com with your:
- Order number
- New delivery address
- Email us at support@nuviorecovery.com with your:
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Processing Your Request
- Our customer service team will process your request as quickly as possible and forward the updated address to our shipping team.
Important Notes
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Timing is Critical
- Once an order is dispatched, it may not be physically possible to change the delivery address.
- For this reason, we recommend contacting us immediately after placing your order if you realize an error.
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Fast Order Processing
- Our goal is to process and ship orders promptly. This means that while we do our best to accommodate address changes, it’s not always possible to apply them successfully before dispatch.
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Avoiding Address Errors
- To minimize the chances of this issue, we kindly ask all customers to double-check their delivery address at checkout.